BBB Accredited Business since

Kroger Company of Michigan

Additional Locations

Phone: (800) 572-9449 Fax: (734) 953-2322 View Additional Phone Numbers 40399 Grand River Ave, Novi, MI 48375 http://www.kroger.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kroger Company of Michigan meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Kroger Company of Michigan include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kroger Company of Michigan
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1929 Business started: 12/07/1909
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

U S D A

Michigan Liquor Control Commission

Department of Agriculture - Michigan
Food Division, P.O. Box 30017, Lansing MI 48909
Phone Number: (800) 292-3939

Contact Information
Customer Contact: Mr. Ken McClure, Senior Marketing Manager
Business Category

Grocers - Retail


Additional Locations

  • 1005 East Grand River

    Brighton, MI 48116

  • 10805 Highland Road

    White Lake, MI 48386

  • 1100 Argyle

    Jackson, MI 49202

  • 1215 Twenty Fourth Street

    Port Huron, MI 48060

  • 13661 Colson

    Dearborn, MI 48126

  • THIS LOCATION IS NOT BBB ACCREDITED

    15269 Dixie Highway

    Monroe, MI 48161

  • 1550 West Lake Lansing Road

    East Lansing, MI 48823

  • 16919 Kercheval

    Grosse Pointe, MI 48230

  • 16919 Kercheval Street

    Grosse Pointe, MI 48230 (313) 884-6035

  • 1771 Michigan Avenue

    Ypsilanti, MI 48198

  • 18334 Laurel Park Drive North

    Livonia, MI 48152

  • 18870 Mack

    Grosse Pointe, MI 48236

  • 19001 West Road

    Woodhaven, MI 48183

  • 1905 Canton Center Road

    Canton, MI 48187

  • 1916 Davison Rd

    Flint , MI 48506

  • 1919 Industrial Highway

    Ann Arbor, MI 48104

  • 19855 Twelve Mile Road

    Southfield, MI 48078

  • 2060 Dix Avenue

    Lincoln Park, MI 48146

  • 2060 Dix Hwy

    Lincoln Park, MI 48146

  • 20601 Warren

    Dearborn Heights, MI 48127

  • 21211 Harper

    St. Clair Shores, MI 48080

  • 2260 18 Mile Rd

    Sterling Heights, MI 48314

  • 2260 18 Mile Rd

    Sterling Heights, MI 48314

  • 23001 Michigan Avenue

    Dearborn, MI 48124

  • 23191 Marter Road

    St. Clair Shores, MI 48080

  • 2495 North Cedar Street

    Holt, MI 48842

  • 2502 Packard

    Ann Arbor, MI 48104

  • 25780 Middlebelt

    Farmington, MI 48336

  • 25850 Grand River

    Redford, MI 48249

  • 2603 Jackson

    Ann Arbor, MI 48103

  • 26150 Gratiot

    Roseville, MI 48066

  • 26233 Hoover

    Warren, MI 48089

  • 26300 Crocker Boulevard

    Harrison Township, MI 48045

  • 2641 Plymouth Road

    Ann Arbor, MI 48105

  • 2733 Union Lake Road

    Commerce Township, MI 48382

  • 2808 Ashman

    Midland, MI 48640

  • 28250 Dequindre

    Warren, MI 48092

  • THIS LOCATION IS NOT BBB ACCREDITED

    290 West Carleton Road

    Hillsdale, MI 49242

  • 2907 Kraft

    Port Huron, MI 48060

  • 2910 Center Avenur

    Essexville, MI 48732

  • 3021 East Michigan

    Jackson, MI 49202

  • 30935 West Five Mile

    Livonia, MI 48154

  • 3097 Baldwin Road

    Lake Orion, MI 48359

  • 31 East Long Lake Road

    Troy, MI 48098

  • 31145 Harper

    St. Clair Shores, MI 48082

  • 31300 Michigan Avenue

    Westland, MI 48186

  • 3176 Mal Court

    Lansing, MI 48912

  • 3200 Carpenter Road

    Ypsilanti, MI 48197

  • 3200 South Boulevard

    Bloomfield Hills, MI 48304

  • 33300 Fourteen Mile

    West Bloomfield, MI 48322

  • 33523 Eight Mile

    Livonia, MI 48152

  • 3389 North Woodward

    Royal Oak, MI 48073

  • 3430 State Street

    Saginaw, MI 48602

  • 35000 Twenty Three Mile Road

    New Baltimore, MI 48047

  • 36111 Michigan Avenue

    Wayne, MI 48184

  • 36430 Ford Road

    Westland, MI 48185

  • 3663 E. Grand River

    Howell, MI 48843

  • 3663 Grand River

    Howell, MI 48843

  • 3675 West Maple Road

    Birmingham, MI 48301

  • 37187 Groesbeck Highway

    Clinton Township, MI 48036

  • 37550 Twelve Mile Road

    Farmington Hills, MI 48331

  • 3843 East Fifteen Mile

    Sterling Heights, MI 48310

  • 39810 Grand River Ave
    Ste C-150

    Novi, MI 48375

  • 40399 Grand River Ave

    Novi, MI 48375 (800) 376-4377

  • 40399 Grand River Ave

    Novi, MI 48375

  • THIS LOCATION IS NOT BBB ACCREDITED

    4080 East Bluegrass

    Mt. Pleasant, MI 48858

  • 4099 Telegraph

    Bloomfield Hills, MI 48302

  • 4194 Garfield

    Clinton Township, MI 48038

  • 41941 Garfield

    Mt. Clemens, MI 48038

  • 43680 Van Dyke

    Sterling Heights, MI 48314

  • 4395 Orchard Lake Road

    Orchard Lake, MI 48323

  • 44505 Ann Arbor Road

    Plymouth, MI 48170

  • 45501 Schoenherr

    Utica, MI 48315

  • 47060 Pontiac Trail

    Walled Lake, MI 48390

  • 4745 Washtenaw

    Ann Arbor, MI 48108

  • 4770 Greenfield

    Dearborn, MI 48126

  • 4805 Haggerty Road

    West Bloomfield, MI 48323

  • 4884 Marsh Road

    Okemos, MI 48060

  • 540 South Main Street

    Lapeer, MI 48446

  • 5720 North Sheldon

    Canton, MI 48187

  • 5866 Middlebelt Road

    Garden City, MI 48135

  • 637 North Lapeer

    Orion Township, MI 48362

  • THIS LOCATION IS NOT BBB ACCREDITED

    6430 West Saginaw Highway

    Lansing, MI 48917

  • 65 South Livernois

    Rochester, MI 48307

  • 65 South Livernois

    Rochester, MI 48307

  • 6592 Telegraph

    Bloomfield Hills, MI 48301

  • 6625 Dixie Highway

    Clarkston, MI 48346

  • 670 Highland Avenue

    Milford, MI 48381

  • 67500 Main

    Richmond, MI 48062

  • 67500 Main

    Richmond, MI 48062

  • 7000 Monroe

    Taylor, MI 48180

  • 725 East Maple

    Birmingham, MI 48009

  • 8260 Twenty Three Mile Road

    Shelby Township, MI 48316

  • 8920 West Eight Mile Road

    Ferndale, MI 48220

  • 8999 Macomb

    Grosse Ile, MI 48138

  • THIS LOCATION IS NOT BBB ACCREDITED

    900 South US Twenty Seven

    St. Johns, MI 48879

  • 921 West Holmes Street

    Lansing, MI 48910

  • 9369 Telegraph

    Redford, MI 48239

  • 9751 Telegraph

    Taylor, MI 48180

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Kroger Company of Michigan
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)