BBB Accredited Business since

Carter Quality Hardwood Flooring, Inc.

Phone: (248) 736-6336 Fax: (248) 628-0990 783 Sebek St, Oxford, MI 48371 http://www.Facebook.com/CarterQualityFlooring View Additional Web Addresses


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Description

Installation and Restoration of hardwood flooring. 

We install solid and engineered hardwood flooring, also many different forms of laminates and floating floors.  Restoration of existing and installation of new flooring is our specialty.  We offer custom staining, boarders, inlays and many custom designs.  Our company is based on a strict practice of professionalism, cleanliness, and customer support long after the project is completed.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Carter Quality Hardwood Flooring, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Carter Quality Hardwood Flooring, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Carter Quality Hardwood Flooring, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 08, 2008 Business started: 08/01/2006 in MI Business started locally: 08/01/2006 Business incorporated 08/01/2006 in MI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dept. of Licensing & Regulatory Affairs (f/k/a Department of Labor and Economic Growth)
P.O. Box 30018, Lansing MI 48909
Phone Number: (517) 241-9288

Type of Entity

Corporation

Business Management
Mr. Jason Carter, President
Contact Information
Principal: Mr. Jason Carter, President
Business Category

Floor Laying, Refinishing & Resurfacing Hardwood Floor Contractors Floors - Hardwood Hardwood Floor Maintenance Floor Resurfacing Floor Refinishing Contractors - Flooring

Method(s) of Payment
Cash, Check, Credit Card
Industry Tips
Contracts Home Improvement Comment

Additional Locations

  • 783 Sebek St

    Oxford, MI 48371 (248) 736-6336

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.