BBB Accredited Business since
Phone: (866) 963-3623 Fax: (586) 779-5175 View Additional Phone Numbers 23125 Greater Mack Ave Unit 307, Saint Clair Shores, MI 48080 View Additional Email Addresses
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A BBB Accredited Business since
BBB has determined that Sterling Fence meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Sterling Fence Company had been a BBB Accredited Business for four years. The business did not continue its BBB Accreditation but did not remove the BBB logo from its website. The BBB logo is federally trademarked and reserved for use by current BBB Accredited Businesses only. BBB sent two letters to Sterling Fence Company, asking that the BBB logo be removed from the company website. The business did not respond, Because the Council of Better Business Bureaus considers the unauthorized use of the BBB logo to be a major violation of the BBB Code of Advertising, per BBB guidelines the BBB rating for Sterling Fence Company was revised to an F.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Sterling Fence include:
- Length of time business has been operating
- Response to 6 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Giles Crouch, President
Fence Contractors Fence - Sales, Service & Contractors Fence Posts & Fittings Fence Staining Fences - Rental Fences - Vinyl Fences - Wood Fence Material
When making any home improvement, the BBB suggests that you obtain all terms of the contract in writing, including, but not limited to: dates when the project is to be started and completed; warranties and guarantees regarding the product and workmanship; and any other terms that you want expressed with the manner in which the job is to be performed.