BBB Business Review

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BBB Accredited Business since

Great Expressions Dental Centers

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Phone: (248) 203-1127 Fax: (248) 594-5976 View Additional Phone Numbers 29777 Telegraph Rd Ste 3000, Southfield, MI 48034 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


General Denistry, Periodontic, Endodontic, Oral Surgery, Ped & Orthodontic

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Great Expressions Dental Centers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Great Expressions Dental Centers include:

  • Length of time business has taken to respond to complaint(s)

Customer Complaints Summary Read complaint details

236 complaints closed with BBB in last 3 years | 86 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 99
Delivery Issues 3
Guarantee/Warranty Issues 2
Problems with Product/Service 130
Total Closed Complaints 236

Customer Reviews Summary Read customer reviews

10 Customer Reviews on Great Expressions Dental Centers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 10
Total Customer Reviews 10

Additional Information

BBB file opened: January 19, 1993 Business started: 01/01/1981 in MI Business started locally: 01/01/1981
Type of Entity

Limited Liability Company (LLC)

Contact Information
Customer Contact: Jennifer Lowry
Business Category

Dentists Dentistry - Children Dentist - Orthodontist

Alternate Business Names
American Dental Group Great Expressions Great Expressions Dental Center Great Expressions Orthodontic Centers

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.