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Find a Location

Island Trader Vacations has 1 locations, listed below.

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    Business ProfileforIsland Trader Vacations

    Cruises

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    60 complaints closed in last 3 years

    16 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6632 Telegraph Rd PMB 289, Bloomfield Hills, MI 48301-3012
    BBB File Opened:
    2/27/2013
    Years in Business:
    22
    Business Started:
    1/1/2002
    Type of Entity:
    Sole Proprietorship
    Business Management
    • WSW Holdings, Customer Resolutions Dept.
    Contact Information

    Principal

    • WSW Holdings, Customer Resolutions Dept.

    Customer Contact

    • WSW Holdings, Customer Resolutions Dept.
    Additional Contact Information

    Fax Numbers

    • (877) 572-0205
      Primary Fax

    Customer Complaints

    60 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/25/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    We joined Island Traders in 2013. We paid the initial entrance fee plus the $199/year dues. After 2 years we decide we were not getting value from the membership and cancelled our membership. We also cancelled our credit card from which the yearly dues were paid at that time. We did not hear again from Island Traders until 2022. They then claimed we owed them dues for all those years even though they were doing nothing for us. We also checked our contract that we signed. It clearly stated if dues were not paid, all services would stop. I also checked ******** law. Our contract had no stated end date, making it an open-ended contract. As a result, either party could cancel the contract at any time according to ******** law. We cancelled in 2015. Island Traders has now turned our account over to a collection agency, *****************************. They are threatening to report the forgiven debt to the **** At the same time Island Traders is still sending us bill for yearly fees which are now $498 or they want us to pay $498 to terminate the contract.Island Traders has not provided any services to us for the past 7 years, and have also not provided any type of travel information in any form during that time period. We are left wondering if ******** Services of ******* is part of the Island Traders scam.Both these companies need to drop making any contact with us. We have not had a contract with them since 2015
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    Customer Reviews

    0 Customer Reviews

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