BBB Business Review

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BBB Accredited Business since

Empire Today, LLC

Additional Locations

Phone: (800) 588-2300 Fax: (888) 588-2348 41133 Van Born Rd, Belleville, MI 48111 http://www.empiretoday.com View Additional Web Addresses


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Empire Today, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Empire Today, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Empire Today, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 23, 2001 Business started: 01/01/1959 in MI Business started locally: 01/01/1959 Business incorporated 01/01/1959 in MI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dept. of Licensing & Regulatory Affairs (f/k/a Department of Labor and Economic Growth)
P.O. Box 30018, Lansing MI 48909
Phone Number: (517) 241-9288

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Paul Carter, Executive Vice President of Operations
Contact Information
Customer Contact: Ms. Tina Binette, Director - National Customer Service
Principal: Mr. Paul Carter, Executive Vice President of Operations
Business Category

Carpet & Rug Dealers - New Basement - Remodeling Carpet Installation Floor Coverings & Installation Floor Materials - Retail Home Improvements Kitchen Remodeling Tile - Non-Ceramic - Contractors & Dealers Venetian Blinds - Dealers Floors - Laminate Contractors - Flooring Window Shades - Equipment & Supplies Window Shades Vinyl Flooring Vertical Blinds Tile - Ceramic - Contractors & Dealers Hardwood Floor Contractors Blinds

Service Area
The BBB Serving Detroit & Eastern Michigan does not process any complaints for this company. Any complaints are directed to the BBB of Chicago and Northern Illinois for processing. For a full report contact the BBB located in Chicago, IL at 312.832.0500 or www.chicago.bbb.org.
Industry Tips
Contracts Home Improvement Comment
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.