BBB Business Review

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BBB Accredited Business since

Modernistic Carpet Cleaning Co.

Phone: (248) 589-1700 Fax: (248) 589-2660 View Additional Phone Numbers 1460 Rankin, Troy, MI 48083 http://www.modernistic.com


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Description

Hardwood floor cleaning - Air Ducts


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Modernistic Carpet Cleaning Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Modernistic Carpet Cleaning Co. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Modernistic Carpet Cleaning Co.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 08, 1993 Business started: 06/01/1973
Contact Information
Principal: Ms. Brenda Persyn, Controller
Business Category

Carpet & Rug Cleaners Fire & Water Damage Restoration Furniture Cleaning Floor Waxing, Polishing & Cleaning Duct Cleaning

Alternate Business Names
Modernistic Carpet & Upholstery Company Modernistic Carpet Cleaning Modernistic Cleaning Services, Inc.
Industry Tips

Before investing money in a business opportunity or franchise
offer, investigate the offer carefully. You should be aware of
your rights. In most cases, the Federal Trade Commission
requires the promoter of a franchise or seller of a business
opportunity to provide prospective buyers with detailed
disclosure documents at the time of the offering.

To protect yourself from unscrupulous salespersons within this
industry, be aware of several warning signs including: high
pressure sales tactics where the promoter does not want you to
take the time to investigate the offer; representations of
extraordinary profits with very little risk; excessively high
start-up fees; or lack of communication or evasive answers about
the plan. You should also be wary of any projections of income
that are not backed up by specific experiences of existing
franchisees. In this industry if a company makes projections of
income they must comply with FTC regulations or state law.

Something else to consider is the possibility that area
saturation could exist. Learn how many sales people are in your
area and whether you will have an exculsive territory.

(Like the FTC, several states require that certain disclosure
documents be provided at the time of the offer. Check your
state for specific requirements for franchises and business
opportunity sellers.)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.