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Business ProfileforDrip Dry Waterproofing and Restoration
Additional business information
On October 18, 2021, BBB Serving Eastern Michigan requested that the business substantiate, modify, or discontinue claims advertised on the company's website, https://www.dripdryservices.com/. The business advertises a lifetime warranty on structural and crack injection repairs.
According to the BBB Code of Advertising: 20.1 When using the term "warranty" or "guarantee" in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of telephone order sales, made available free on written request. 20.2 Advertisers should only use "satisfaction guarantee", "money back guarantee", "free trail offer", or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. 20.3 When "satisfaction guarantee" or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed. 20.4 When advertising "lifetime" warranties or guarantees or similar representations, the advertiser must clearly and conspicuously disclose its intended meaning of the term "lifetime". 20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.
As of January 6, 2022, the business has failed to respond or make the requested modifications to their advertised claims.
At-a-glance
Business Details
This is a multi-location business.
- Location of This Business
- 50438 Haymarket Dr, Macomb, MI 48044-1129
- BBB File Opened:
- 8/10/2000
- Years in Business:
- 26
- Business Started:
- 1/1/1998
- Business Started Locally:
- 1/1/1998
- Business Incorporated:
- 8/6/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Drip Dry Waterproofing, LLC
- Drip Dry Basement Waterproofing
- Business Management
- Mr. Scott Ricci, President
- Contact Information
Principal
- Mr. Scott Ricci, President
Customer Contact
- Mr. Scott Ricci, President
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
03/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
Cheryl D
03/06/2023
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