BBB Accredited Business since

Dick Scott Chrysler Dodge Jeep Ram

Phone: (734) 451-2110 Fax: (734) 451-0957 View Additional Phone Numbers 684 West Ann Arbor Road, Plymouth, MI 48170 http://www.dickscott.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dick Scott Chrysler Dodge Jeep Ram meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dick Scott Chrysler Dodge Jeep Ram include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dick Scott Chrysler Dodge Jeep Ram
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 14, 1992 Business started: 01/01/1984 in MI Business started locally: 01/01/1984
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of State
Michigan Dept. of State, Lansing MI 48918

Type of Entity

Corporation

Business Management
Mr. Jason Scott
Contact Information
Principal: Mr. Richard L. Scott, President
Business Category

Auto Dealers - New Cars Auto Body Repair & Painting Auto Dealers - Used Cars Auto Repair & Service

Products & Services

Dick Scott Chrysler Dodge Jeep Ram sells the following brand(s): CHRYSLER, DODGE, JEEP , RAM

Dick Scott Chrysler Dodge Jeep Ram offers the following product(s): AUTO BODY REPAIR AND PAINT, GENUINE MOPAR PARTS, NEW VEHCILE SALES AND LEASING, PRE-OWNED VEHICLE SALES , VEHICLE SERVICE REPAIR - ALL MAKES AND MODELS

Method(s) of Payment
VISA, MC, AMEX, DISC
PERSONAL CHECK
CASH
Alternate Business Names
Dick Scott Chrysler Dodge Jeep Ram Dick Scott Collision Dick Scott Dodge Dick Scott Dodge Service Dept
Industry Tips
Auto Repair

Additional Locations

  • 684 West Ann Arbor Road

    Plymouth, MI 48170 (734) 451-2110 (734) 451-3535 (734) 451-2555

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

7/1/2015 Advertising/Sales Issues
12/4/2014 Advertising/Sales Issues | Complaint Details Unavailable
3/3/2014 Advertising/Sales Issues | Complaint Details Unavailable
10/11/2013 Advertising/Sales Issues