BBB Business Review

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This business is not BBB accredited.

Atlas Asphalt Paving, LLC

Phone: (248) 887-5782 Fax: (248) 889-1386 View Additional Phone Numbers 1449 Gleneagles, Highland, MI 48357

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Atlas Asphalt Paving LLC was a BBB Accredited Business for nearly 15 years.  The business did not continue its BBB Accreditation but continued to display the BBB logo on its advertising.  The BBB logo is federally trademarked and reserved for current BBB Accredited Businesses only.  BBB sent a letter to Atlas Asphalt Paving LLC on 3/26/2014 asking that the logo be removed from all advertising materials.  A reminder letter was sent on May 7, 2014 but Atlas Asphalt Paving did not respond.  The Council of Better Business Bureaus considers the unauthorized use of the BBB logo to be a major violation of the BBB Code of Advertising.  For that reason, the company's BBB rating was revised to an F.  Update:  As of November 2015 the business continues to display the BBB logo on print ads.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Atlas Asphalt Paving, LLC include:

  • Failure to respond to 1 complaint(s) filed against business
  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for Atlas Asphalt Paving, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Atlas Asphalt Paving, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 01, 1994 Business started: 01/01/2002 in MI Business incorporated 11/05/2002 in MI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Robby Golobo, Owner
Contact Information
Principal: Mr. Robby Golobo, Owner
Business Category


Industry Tips

When making any home improvement, the BBB suggests that you obtain all terms of the contract in writing, including, but not limited to: dates when the project is to be started and completed; warranties and guarantees regarding the product and workmanship; and any other terms that you want expressed with the manner in which the job is to be performed.

Industry Tips
Home Improvement Comment

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.