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BBB Accredited Business since

RepairClinic.Com

Phone: (734) 495-3079 View Additional Phone Numbers 48600 Michigan Avenue, Canton, MI 48188 http://www.repairclinic.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Major appliance parts

Lawn mower parts
Small engine parts
Snowblower parts
String trimmer parts
Vacuum cleaner parts
Chainsaw parts
Outdoor power equipment parts
Furnace parts
Central air conditioner parts


BBB Accreditation

A BBB Accredited Business since

BBB has determined that RepairClinic.Com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for RepairClinic.Com include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews on RepairClinic.Com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 10, 2003 Business started: 03/01/1999 in MI Business started locally: 03/01/1999 Business incorporated 03/01/1999 in MI
Type of Entity

Corporation

Contact Information
Customer Contact: Ms. Joey Gagnon, VP Customer Service
Business Category

Appliances - Major - Parts & Supplies Dishwashing Machines - Supplies & Parts Garbage Disposal Equipment - Supplies & Parts Microwave Ovens - Supplies & Parts Ranges & Ovens - Supplies & Parts Refrigerators & Freezers - Supplies & Parts Air Conditioning Supplies & Parts Water Heaters - Parts & Supplies Heating Equipment & Systems Cleaning & Repair Heating & Air Conditioning - Filters Appliances - Small - Supplies & Parts Washing Machines & Dryers - Supplies & Parts Vacuum Cleaners - Supplies & Parts Small Engine Repair Lawn Mowers - Sharpen & Repair Lawn & Garden Equipment & Supplies Internet Shopping Electric Motors - Supplies & Parts

Products & Services

RepairClinic.Com sells the following brand(s): Admiral, Airtemp, All major appliance brands., All major furnace and air conditioner brands., All major outdoor power equipment brands., Amana, Amana Commercial Microwave, Americana, Aprilaire, Arctic Air, Ariens, Arietta, Asko, Autoflow, Bemis, Bissell, Bolens, Bosch, Briggs & Stratton, Broan, Caloric, Carrier, Climatrol, Craftsman, Crosley, Dacor, Dirt Devil, Dixie Chopper, Dixon, Dynasty, E-Wave, Electrolux, Emerson, Estate, Eureka, Exmark, Fedders, Frigidaire, Gaggenau, Garland, GE, General, Gibson, Glenwood, Goldstar, Grasshopper, Gravely, Haier, Hampton Bay, Hardwick, Hitachi, Holmes, Honda, Hoover, HOP, Hotpoint, Huskee, Husqvarna, Hustler, Insinkerator, JC Penney, Jenn Air, John Deere, Kawasaki, Kelvinator, Kenmore, KitchenAid, Kohler, Lennox, LG, Litton, Lobb, Magic Chef, MasterCut, Maytag, Modern Maid, Montgomery Wards, MTD, Murray, Norge, Nutone, Panasonic, Quasar, RCA, Roper, Samsung, Samsung (from Maytag), Sanitaire, Sanyo, Scag, Scotsman, Sharp, Sinkmaster, Skuttle, Snapper, Speed Queen, Stens, Sub Zero, Sunray, Tappan, Tecumseh, Thermador, Toro, Toshiba, Trane, Troy-Bilt, U-Line, Universal, Walker, Waste King, Westinghouse, Whirlaway, Whirlpool, Wolf, Yard Machines, Yard-Man, York

RepairClinic.Com offers the following product(s): HVAC equipment parts & supplies, Lawnmower parts, Outdoor Power Equipment Parts, Outdoor power equipment parts & supplies, Repair parts and accessories

Method(s) of Payment
Visa, Mastercard, Discover, American Express, Diner's Club Mastercard, Check, Money Order, Cash (at walk-up counter only)
Refund and Exchange Policy
365 Days. Period. TM
Customers may return any part or product within 365 days for full refund. Shipping charges not included.
Alternate Business Names
RepairClinic, LLC RepairClinic.com, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.