BBB Business Review

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This business is not BBB accredited.

Dialogue Marketing, Inc.

Find a Location

Phone: (248) 836-2600 View Additional Phone Numbers 300 East Big Beaver Road  Suite 400, Troy, MI 48083

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Lead Generation and Qualification: We have extensive experience in rapidly contacting and nurturing leads to provide quality, sales ready conversion opportunities within minutes.

Customer Service: Provide an accurate and consistent customer experience using both integrated and proprietary technologies along with highly trained brand advocates to drive optimal efficiency.

B2B & Inside Sales: Increase your sales pipeline through qualified sales professionals that act as a true extension to your sales team; generate new leads, set appointments, close the deal and manage the account.

Social Media Customer Service: Protect your brand image through social media while building brand loyalty. Our monitoring process will discover and resolve issues that may have otherwise gone unnoticed.

Outbound Contact Services: Our outbound contact services provides a custom approach based on the client’s needs that saves time and resources, bring new levels of efficiency and success.

Help Desk & Tech Support: Our Tier 1 and 2 tech support includes trouble-shooting, ticket creation, escalation management and dispatching field technicians.

Customized Solutions: Create an out of the box solution for your most pressing needs with a truly proactive and dedicated partner.

Order Fulfillment: Through our standard and ecommerce order fulfillment services, we help businesses acquire more customers, increase sales volume, and enhance their overall customer experience.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dialogue Marketing, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dialogue Marketing, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 22, 1995 Business started: 01/01/1985 in MI Business started locally: 01/01/1985 Business incorporated 01/01/1985 in MI
Type of Entity


Business Category

Answering Services

Hours of Operation
M: 8:00 AM - 5:00 AM
T: 8:00 AM - 5:00 AM
W: 8:00 AM - 5:00 AM
Th: 8:00 AM - 5:00 AM
F: 8:00 AM - 5:00 AM
S: Closed
Su: Closed
H: Closed
Alternate Business Names
Dialogue Business Solutions Donor Dialogue G2M International Insurance Dialogue

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.