BBB Business Review

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This business is not BBB accredited.

AT&T Yellow Pages

Additional Locations

Phone: (248) 524-7300 Fax: (216) 642-4040 100 E. Big Beaver, 14th Floor, Troy, MI 48083 http://www.YELLOWPAGES.COM View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • The business's BBB file information is being reviewed and/or updated.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on AT&T Yellow Pages
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 19, 1984 Business started: 01/01/1984
Contact Information
Principal: Mr. Bill Baker, Senior Director
Business Category

Advertising Agencies & Counselors

Industry Tips

When choosing a long distance service, there are many factors to consider besides rate charges. First determine the amount of your average monthly long distance bill. Compare several companies' services including any initial fees, monthly fees, rates per minute and areas of service. Equal access will be in effect nationwide by 1986. In areas currently WITHOUT equal access, if you are considering tone service and wish to purchase equipment for such service, such as a push-button, tone telephone or tone adapter, how much extra will you be charged per month for tone service? And, if you do not install the telephone equipment yourself, what is the installation charge? When will equal access become effective in your area? How are charges calculated--when does the "clock state ticking"? Can you get a refund if you are charged for an unanswered call? Are you charged for calls under one minute long? Are calls rounded up to a certain amount of time? Do you have to have a credit card to be billed? Ask if a trail period is available to see if there are difficulties placing calls and to check the quality of service. Find out who handles complaints, billing errors, or service problems.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.