BBB Business Review

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BBB Accredited Business since

Bridgestone Retail Operations, LLC

Additional Locations

Fax: (630) 259-9158 333 E Lake St Ste 300, Bloomingdale, IL 60108 View Additional Web Addresses

Click for BBB Rating on Bridgestone Retail Operations, LLC

BBB Business Reviews may not be reproduced for sales or promotional purposes.


According to information in the BBB's files, this company operates a chain of more than 1,800 company-owned automotive tire and service stores throughout the United States.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bridgestone Retail Operations, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Bridgestone Retail Operations, LLC. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Bridgestone Retail Operations, LLC.

Additional Information

BBB file opened: March 15, 1988 Business started: 01/01/1900 Business started locally: 01/01/1900 Business incorporated 01/01/1900 in
Type of Entity


Business Management
Mr. Jerry Lott
Contact Information
Principal: Mr. Jerry Lott
Business Category

Tire Dealers Auto Inspection Stations Auto Repair & Service Auto Repair - Mobile Brake Service Mufflers & Exhaust Systems Tire Retread & Repair Battery Supplies Tire Distributors & Manufacturers Battery Repairing & Rebuilding Shock Absorbers

Alternate Business Names
Bridgestone Firestone, Inc. Bridgestone/Firestone Retail & Comrcl Ops.LLC Expert Tire Firestone C&F #3263 Firestone Commercial & Farm Stores Firestone Master Care Firestone Tire & Service Centers GCR Tire Dealers Mark Morris Tire
Industry Tips
Auto Repair

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.