Business ProfileforMarblecast of Michigan, Inc.

I am a 75 year old senior citizen and I have been scammed.I received a home repair grant.Marblecast company was supposed to install a walk-in tub. The tub was installed and after that a new motor was needed. 3-4 months later the tub begin to leak in my basement.I call the company andMarblecast owner(***) was informed and he told me to call a plumber and hung up.For several days I call and finally in November he sent some one out. I was informed at that time the tub parts needed to be replaced and the worker removed some of the caulking from around tub and left without replacing it.Please note during this time water to tub had to be cut off. I could only wash up at the sink.I called in November and was informed by Bud parts were being ordered.I call in December was told parts were still on order. I called in January **** and was told the company would not send parts unless the could see them,*** sent someone out to take pictures and promise to get back with me. I called and was told someone (****) would be out to replace parts. however **** informed me he wanted to take the parts out .I denied his request and called the company back ,as well-as my son called and they hung up on us.several times.I recently sent a email indicated a request for a new tub.I cannot trust that they will return with the parts considering their past action.I have requested a replacement tub based on the problems.First a motor then all parts from the tub need replacement. Please assist me in resolving this matter I feel as though I have been.scammed. This tub is in my lavatory and does not work This was suppose to be a new walk-in tub and I see that I have a product that has all types of problems.During the installation of the tub the installers cracked my floor and did put in new subfloor that was rotten.I do not know if the tub will fall in the basement.I need this matter resolved as soon as to take care of this matter. I should not have to pay ******* to care of this matter.