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      Country
          Country

          Find a Location

          Family Heating & Cooling has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Family Heating & Cooling

              30210 Ford Rd Garden City, MI 48135-2371

              BBB Accredited Business
            • Family Heating & Cooling

              8431 Highland Rd White Lake, MI 48386-2018

              BBB Accredited Business
            • Family Heating & Cooling

              28050 John R Rd Madison Heights, MI 48071

            Business ProfileforFamily Heating & Cooling

            Heating and Air Conditioning
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.22/5stars

            Average of 9 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/29/1981

            Years in Business: 56

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            At Family Heating, Cooling, & Electrical Inc, we offer sales, service and installation on heating systems, cooling systems, generators, and home electrical equipment. We promise to provide prompt courteous customer service, the highest quality workmanship, and the most reliable products at a fair price. Our 50+ Years of experience allows us to offer the highest quality residential and light commercial work. We service all brands of furnaces and air conditioners, we do not use sub contractors.

            Products & Services

            Air Conditioning, Furnaces, Generators, EV Chargers, Misc. Electrical , Ductless (mini splits), Hot Water Tanks

            Business Details

            This is a multi-location business.

            Find a Location

            Family Heating & Cooling has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Family Heating & Cooling

                30210 Ford Rd Garden City, MI 48135-2371

                BBB Accredited Business
              • Family Heating & Cooling

                8431 Highland Rd White Lake, MI 48386-2018

                BBB Accredited Business
              • Family Heating & Cooling

                28050 John R Rd Madison Heights, MI 48071

              BBB File Opened:
              4/7/1971
              Years in Business:
              56
              Business Started:
              1/1/1968
              Business Incorporated:
              5/4/1971
              Accredited Since:
              3/29/1981
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Family Heating, Cooling & Electrical
              • Air Sweep Company
              • Family Electric
              • Family Heating & Cooling
              • Family Mechanical
              • Family Heating Co, Inc.
              Additional Contact Information

              Fax Numbers

              • (734) 422-2828
                Primary Fax
              • (248) 398-2686
                Other Fax

              Phone Numbers

              Email Addresses

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/05/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Was told inducer for my furnace cost $500 installed. After it was installed I was charged $540. When I told manager of service department he told me $500 and this cost helped me determine if I wanted to go with this company, he told me he would send a technician to remove the part if I didn't want it. I left a check for $500 not knowing about the increase in price. Someone else was there to let him in to work on furnace. I owe the $40. The company is dishonest. I don't believe I should have to pay the extra $40.
              Read More

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ann S

              5 stars

              12/13/2023

              I received estimates to do a back up generator and family had the best price for the biggest unit. My house is old and someone had to go in the crawl space. They took out the interruptible service that had rusted out. ***** persevered and got the furnace back up and running. When I called originally, they thought they wouldn't be able to come out until middle of January, but then they remembered they had a cancellation on December 11. Some employees came from the White **** location, but most were from Garden City. They worked nonstop and didn't ********** for lunch. I am very pleased with the work.

              Local BBB

              BBB of Detroit & Eastern Michigan

              BBB Reports On

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