Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Dean Sellers, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDean Sellers, Inc.

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2600 W Maple Rd, Troy, MI 48084-7133
    BBB File Opened:
    12/23/1986
    Years in Business:
    76
    Business Started:
    1/16/1948
    Business Incorporated:
    1/16/1948
    Type of Entity:
    Corporation
    Alternate Business Name
    • Dean Sellers
    • Dean Sellers Ford
    Additional Contact Information

    Fax Numbers

    • (248) 643-7997
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/02/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    My cars check engine light came on and the car was dropped off as soon as they opened on June 20th 2022. On the 21st I received a text saying waiting on engine short block. After doing more research I discovered my car would need a complete engine replacement with only ****** miles on it. I had just purchased the vehicle in January after leasing is from them for 3 years. On Monday June 27th I sent a text back saying Did the engine short block arrive yet? And when that comes in how long will it be until my car is finished? I received a text the same day saying the engine is on back order. Only answering one of my questions. That same day I went up and requested a rental car from the dealer. I was told there were no rental cars available that day. I received a text on June 29th that said hope to have a rental for you today or tomorrow. On June 30th around 2:00pm I asked any car yet to which I got no response. On July 1st I sent the following text Hopefully a car will be in today. Ive had to take work off and Im in need of a car for the weekend I got the response nothing yet. At this point Im out of time I can take off work and Ive been giving very little help on a very serious problem.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steve

    1 star

    11/01/2021

    I just purchased a new vehicle from Dean Sellers Ford last week. They did not honor Fords A Plan nor did they honor Fords veteran discount. The sales manager gave a take it or leave it ultimatum. I can say firsthand that this dealership price gouges, so expect to pay above sticker price.

    Local BBB

    BBB of Detroit & Eastern Michigan

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.