Aurora-based contractor accused of fraud by homeowners, says BBB
DENVER – Since the end of April, a formerly Aurora-based company, Green Star Construction, has received a rash of serious complaints alleging theft according to the Better Business Bureau of Denver/Boulder. Homeowners allege they paid the company thousands of dollars up front for storm damage repairs and roof replacements, which were either never finished or even started in several cases, and now cannot reach the company for a refund.
The company has not responded to any recent complaints or the BBB’s requests for a meeting to discuss the pattern of complaints. As a result, the BBB issued the company an F rating, the lowest rating possible.
“The allegations against this company are serious and unfortunately common following storms, so we urge anyone who needs repairs to be cautious about making up front payments and hire a company that is BBB Accredited,” said Su Hawk, president and CEO for the BBB of Denver/Boulder.
Some complaints against Green Star Construction allege the company approached homeowners at their doorstep and offered to pay insurance deductibles and file insurance claims on their behalf. These practices are red flags of a scam according to the BBB.
The company is no longer operating out of its Aurora location, its website is no longer active and the BBB does not know where the company is at this time. The BBB is, however, still processing complaints against the company and encourages anyone affected to file complaints at denver.bbb.org, as well as with the Colorado Attorney General and with the 18th Judicial District Attorney’s office at 720-874-8547.
Anyone who suffered damage from recent hail is advised the following from the BBB:
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About the BBB
The BBB is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. The BBB provides objective advice, BBB Business Reviews, BBB Charity Reports and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers dispute resolution services for consumers and businesses. The first BBB was founded in 1912. Today, there are 112 local, independent BBBs across the U.S. and Canada. Please visit denver.bbb.org for more information.