Beware of Scams Related to Affordable Care Act

October 01, 2013

DENVER – To be in compliance with the Affordable Care Act (ACA), open enrollment for health insurance begins today and unfortunately, scammers find it to be the latest opportunity to steal people’s identities.

Consumers across the U.S. are reporting receiving calls from people claiming to be the government, calling about new health insurance cards required by the (ACA). The Better Business Bureau warns consumers this is a scam and to not give information requested by the callers such as bank account and social security numbers.

The BBB offers the following tips to prevent victims of ACA-related scams:

  • Hang up the phone. If you get one of these calls, just hang up. You may be tempted to call back, but this will only give the scammer another opportunity to steal your information. Also, be sure not to press any buttons that the scammer instructs.
  • Never give out personal information. Never give out your bank account numbers, date of birth, credit card number or social security number.
  • Don’t rely on caller ID. Some scammers are able to display a company’s name or phone number on the caller ID screen. Don’t trust that the information you see is true.
  • The government rarely communicates via phone calls. Most of the time, the government uses traditional snail mail to communicate to consumers. The government rarely calls, emails or texts, so don’t give your information to these types of government messages.


  • Medicare beneficiaries will continue to be covered under Medicare and the new law doesn’t require them to do anything.
  • The State of Colorado is directing those who do need insurance to 
  • The BBB encourages health insurance purchasers to check out brokers and insurance companies with the BBB and verify BBB Accreditation at

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About the BBB

The BBB is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. The BBB provides objective advice, BBB Business Reviews, BBB Charity Reports and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers dispute resolution services for consumers and businesses. The first BBB was founded in 1912. Today, there are 113 local, independent BBBs across the U. S. and Canada. Please visit for more information.