DENVER – Mother’s Day is on Sunday and whether you are ordering flowers, shopping for custom jewelry or arranging a special spa day, the Better Business Bureau of Denver/Boulder wants you to be a smart consumer.
BBBs nationwide received nearly 4,000 complaints against florists in 2012. Many of the complaints were a result of the flowers being late, wrong or just never delivered.
According to a survey conducted on behalf of the National Retail Federation, consumers are expected to spend an average of $168.94 on Mother's Day gifts this year, up 11 percent from last year. Nearly three in 10 Americans will buy their gifts online, up from 25.6 percent last year and the highest in the survey’s 10-year history.
When finalizing your Mother’s Day gifts or shopping online, follow these BBB tips:
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About the BBB
The BBB is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. The BBB provides objective advice, BBB Business Reviews, BBB Charity Reports and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers dispute resolution services for consumers and businesses. The first BBB was founded in 1912. Today, there are 113 local, independent BBBs across the U. S. and Canada. Please visit denver.bbb.org for more information.