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Better Business Bureau ®
Start With Trust®
In Denver & Boulder, Colorado
Protect Mobile Devices as Security Threats Rise
January 23, 2013

Denver, CO – January 23, 2013 – Consumers today use mobile devices such as smart phones and tablets to do almost everything including banking, bill paying, and even trading stock. They are like mini-computers, but most are not protected from malware and other threats the way computers are. The Better Business Bureau (BBB) warns mobile device users to be cognizant of security risks and take the proper steps to protect their gadgets.

Technology experts have cited significant growth in threats against mobile devices in the last year. The Juniper Networks Mobile Threat Center, a research facility dedicated specifically to researching threats against mobile devices and technologies, saw a 155 percent increase in mobile malware in 2011 compared to 2010.

Malware often leads to identity theft as malware viruses are designed to steal passwords to bank accounts and other private records. The BBB advises consumers to treat their mobile device with just as much caution as they would their home computer.

Here are BBB tips to protect your device and its information:

  • Install anti-virus software and keep it up to date. Research reliable software carefully and beware of fake anti-virus offers.
  • Read the security information for your device, which may be found in your manual or on the brand’s website.
  • Avoid clicking on pop-up ads, app ads and third-party ads on websites. Sometimes these ads are stolen and contain malware.
  • Don’t open attachments or click on links in emails, social media posts, or any other messaging from someone you don’t know.
  • Don’t allow your device to save or “remember” login information and passwords. Disable these features in your device’s options.
  • Set up a password for your device so only you can use it. Make sure it’s a strong password (tough to figure out).
  • Don’t store your contacts online. If your device gets hacked, it’s easier for the hacker to perpetuate the scam by stealing your contacts and sending or posting malware while pretending to be you.

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About the BBB

The BBB is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. The BBB provides objective advice, BBB Business Reviews, BBB Charity Reports and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers dispute resolution services for consumers and businesses. The first BBB was founded in 1912. Today, there are 114 local, independent BBBs across the U. S. and Canada. Please visit www.denver.bbb.org for more information.