Denver, CO – June 29, 2012 – The office of the Better Business Bureau (BBB) in Denver has received numerous calls recently from homeowners inquiring about a telemarketing call they received. Homeowners state that an energy company has contacted them claiming affiliation with Xcel Energy and offering $50,000 rebates. The company allegedly pressures the homeowner into making an appointment and says they will need to run credit to ensure qualification for the rebate.
Homeowners state that when they tried to confirm this, Xcel told them they have no affiliation whatsoever with the company and to contact the BBB. Homeowners also say that the company calling them goes by names such as Green Energy and Go Green Colorado but the company gives them no further information such as an address, phone number or what an appointment with them entails.
One of the most recent inquiries on this scenario refers to a phone number that matches a BBB review for a business called Green Alliance LLC based in Tempe, Arizona. The company has a D rating with the BBB and several complaints on its review regarding its advertising and sales practices.
“It is concerning when our office receives an influx of calls like this because it tells us our community is being targeted,” said Dale Mingilton, president and CEO of the BBB Serving Denver/Boulder. “The fact that they are falsely claiming affiliation with a well-known local company to gain trust is a major red flag.”
The BBB Business Review on Green Alliance, LLC also states that there is pattern in the company’s complaints that allege the company calls consumers that have been registered on the National Do Not Call Registry. Additionally, complainants describe that even though consumers request Green Alliance to stop calling them, the company continues to call.
To register a phone number on the Do Not Call Registry or to file a complaint for a phone number already on the registry, visit www.coloradonocall.com.
# # # #
About the BBB
The BBB is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. The BBB provides objective advice, BBB Business Reviews , BBB Charity Reports and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers dispute resolution services for consumers and businesses. The first BBB was founded in 1912. Today, over 100 BBBs serve communities across the U.S. and Canada. Please visit www.denver.bbb.org for more information.