Denver, CO – May 30, 2012 – We all face car trouble at some point in our lives. It has also been reported that when it comes to auto, more people are choosing repair over a new purchase in a tough economy. While there are many reputable auto repair shops in our community, the industry can be problematic and receives many Better Business Bureau (BBB) complaints.
In 2011, BBBs nationwide received a whopping 14,490 complaints against auto repair mechanics – which is a slight increase compared to 2010. In 2011, the BBB Serving Denver/Boulder processed about 180 of those complaints. Complaints often allege overcharging on repairs, charging for labor that was never performed, and performing shoddy work.
The following are BBB tips recommend to consumers in need any kind of auto repair work:
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About the BBB
The BBB is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. The BBB provides objective advice, BBB Business Reviews , BBB Charity Reports and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers dispute resolution services for consumers and businesses. The first BBB was founded in 1912. Today, over 100 BBBs serve communities across the U.S. and Canada. Please visit www.denver.bbb.org for more information.