Denver, CO – February 14, 2012 – Looking for love online or through a traditional dating service may seem like an easy way to spice up your social life or find a Valentine this year, but the Better Business Bureau (BBB) warns that such services can leave you frustrated, ripped-off and even heartbroken.
More than 65 consumers filed complaints about dating services with the BBB Serving Denver/Boulder in 2011, a slight increase compared to 2010. Complaints concerned many problems including billing issues, lack of promised services, trouble cancelling memberships, and other customer service issues.
“Trying to find love through a third-party service can be great for many but difficult and even dangerous for others. We urge consumers to research the reputation of dating services before handing over large fees and to beware of criminals who use online services to find victims,” warns Dale Mingilton, president and CEO of the BBB Serving Denver/Boulder.
The BBB offers the following advice on matchmaking and online dating services:
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About the BBB
The BBB is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. The BBB provides objective advice, free BBB Business Reviews and BBB Wise Giving ReportsTM on charities, and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers dispute resolution services for consumers and businesses. The first BBB was founded in 1912. Today, 125 BBBs serve communities across the U.S. and Canada. Please visit www.denver.bbb.org for more information.