Denver, CO – January 24, 2012 – As technology continues to rapidly evolve, more and more consumers are turning to their smartphones and tablet devices to do just about everything, including paying bills and making purchases. Unfortunately, while these technologies may be convenient and wildly popular, they may not be as secure as one would assume.
According to a recent analysis conducted by Consumer Reports, if you use your cell phone to make mobile payments, your level of protection against financial liability if something goes wrong will vary depending on your wireless carrier's policies and your cell phone contract.
Protections are not the same as those that are guaranteed for direct transactions made with credit and debit cards.
“Often technology moves faster than the security to accompany it,” said Dale Mingilton, president and CEO of the BBB Serving Denver/Boulder. “This is the case with smartphones and similar devices so consumers need to know what protections are in place, as well as what the risks are.”
To avoid problems with your device carrier and/or merchants you purchase from, keep these tips in mind:
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The BBB is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. The BBB provides objective advice, free BBB Business Reviews and BBB Wise Giving ReportsTM on charities and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers dispute resolution services for consumers and businesses. The first BBB was founded in 1912. Today, 125 BBBs serve communities across the U.S. and Canada. Please visit www.denver.bbb.org for more information.