DENVER – When looking for a Valentine, or love during any time of the year, going online or using a traditional dating service is common but the Better Business Bureau warns such methods can leave you frustrated, swindled and even heartbroken.
More than 50 consumers filed complaints about dating services with the BBB of Denver/Boulder in 2013. Complaints concerned various problems including billing issues, lack of promised services, trouble cancelling memberships and other customer service issues. Companies such as Fun 4 Singles and Cupid.com continue to rack up complaints with the BBB of Denver/Boulder.
With the rise of social media and popularity of online dating websites, sweetheart scams have become more common. A sweetheart scam happens when someone uses social media and/or dating websites to con those looking for love into sending money or revealing personal information to be used for identity theft.
The BBB offers the following advice on love scams and online dating services:
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About the BBB
The BBB is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. The BBB provides objective advice, BBB Business Reviews, BBB Charity Reports and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers dispute resolution services for consumers and businesses. The first BBB was founded in 1912. Today, there are 113 local, independent BBBs across the U. S. and Canada. Please visit denver.bbb.org for more information.