Denver, CO – October 21, 2011 – Halloween is the second largest commercial holiday in the nation, second only to Christmas. According to the National Retail Federation, more consumers are expected to celebrate Halloween this year than ever before and spending is estimated to reach $6.86 billion.
The BBB advises consumers to use caution when shopping with seasonal stores and fly-by-night websites for costumes and other merchandise. Complaints about late delivery, poor quality and difficulty obtaining refunds are common at the BBB.
“A costume may look great, but it pays to check into a store’s reputation and consider return policies and shipping schedules before making a purchase,” said Dale Mingilton, president and CEO of the BBB Serving Denver/Boulder. “Otherwise, you could find yourself waiting for your order when it’s too late or stuck with something you can’t return.”
The BBB advises consumers to avoid costume troubles by considering the following:
· How long will the store operate? If you are buying from a seasonal store, ask them whether they will be open after the holiday in case you need to make a return or exchange or come across a billing issue. # # # # About the BBB
The BBB is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. The BBB provides objective advice, free BBB Business Reviews, free reports on charities, and educational information on topics affecting marketplace trust. To further promote trust, the BBB also offers dispute resolution services for consumers and businesses. The first BBB was founded in 1912. Today, 125 BBBs serve communities across the U.S. and Canada. Please visit www.denver.bbb.org for more information.
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