Alarming Email from StubHub? It's a Scam

October 27, 2011

Denver, CO – October 27, 2011 – Consumers across the country are reporting that they have received scam emails that appear to be from StubHub, a popular ticket company. The emails try to lure recipients into sharing credit card information by falsely alerting them that they are being charged for expensive tickets to a boxing match in Nevada.

StubHub says this scam has been hitting since 7a.m. this morning, and they have had many consumer complaints. Anyone who has a StubHub account (and even some who don’t) may be at risk.

How the scam works:

  • The email asks you to login to your StubHub account to confirm the order.
  • DON’T login. A computer program may steal your password, giving thieves access to your StubHub account where valid credit card info may be stored.
  • Change your account password if you have an account at StubHub right away. Go directly to the StubHub site to do that, not through the email.
  • Send a copy of the email you receive to, so StubHub can investigate.

If you are concerned about false credit card charges, go directly to the StubHub website and follow their instructions about how to contact the real business.

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