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Find a Location

Bludomain has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bludomain

      5127 Carefree Trail Parker, CO 80134

    • Bludomain

      17919 E. Dorado Drive Centennial, CO 80015

    Business ProfileforBludomain

    Web Design
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:

    BBB files indicate a pattern of consumer complaints filed against this business. Consumers primarily report concerns around billing issues, customer service issues and service issues.  Regarding billing issues, consumers allege that renewal notices and invoices are not sent resulting in their website being shut down. Similarly, consumers claim when payments are made it takes a prolonged amount of time to reactivate the website. Consumers also claim design templates do not display website information as intended and are often nonfunctional. Furthermore, consumers allege that the business does not provide the proper authorization forms for cancellation and register the domain incorrectly. Lastly, consumers allege that this business is unresponsive to consumer tickets and inquiries. Specifically, consumers claim that the business does not have a working telephone number.  

    BBB notified the business of this pattern on March 19, 2018.  

    At-a-glance

    Customer Reviews

    1.04/5stars

    Average of 26 Customer Reviews

    Customer Complaints

    38 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Bludomain has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bludomain

        5127 Carefree Trail Parker, CO 80134

      • Bludomain

        17919 E. Dorado Drive Centennial, CO 80015

      Location of This Business
      5127 Carefree Trail, Parker, CO 80134
      BBB File Opened:
      2/8/2006
      Business Started Locally:
      10/31/2008
      Business Incorporated:
      10/31/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ms. Aundrea Hasselbach, Owner/Manager
      Contact Information

      Principal

      • Ms. Aundrea Hasselbach, Owner/Manager

      Customer Contact

      • Ms. Aundrea Hasselbach, Owner/Manager

      Customer Complaints

      38 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/02/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      BluDomain is the registrar of my Domain - www.girlmeetscake.com & has been since inception 11-9-2009. Each year I pay a $20 domain renewal fee to make sure my website is not interrupted. Every year, without fail & despite me making timely payments, my domain expires - website gets shut down & I have to email BluDomain to have them fix the issue on their end to get my website back up. This year, I paid the $20 fee on 11-4-2023 only to find out 5 days later that my website is now down. I have been contacting BluDomain since 11-9-2023 to get my website back up. I have received no responses from the company & have emailed them every other day since the 9th with not a single response. Furthermore, despite not renewing my domain & letting it expire - they will not release my domain so that I can register it with a more reliable company. Basically, my business that I have worked to build for 14 years is suffering because I have no website & the only thing I can do is rebrand & start all over again because I can't get a simple response from BluDomain. My website has been down for almost a ********* am losing considerable income daily.

      Customer Reviews

      26 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Louella A

      1 star

      11/07/2023

      BLUDOMAIN has in numerous times interrupted the flow of my livelihood. I dont know why they are even in business. Unfortunately after I built the website and took several hours doing so, its hard to just start all over again. ???????. I wish someone would police companies like these.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

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