Business ProfileforVCA Alameda East Veterinary Hospital

*********************** I didn't appreciate the absolute AWFUL treatment I experienced at VCA Alameda East Vet Facility. From the time I arrived with my baby to the time I left, the staff behavior was so unbelievable and ridiculous!! The setting was a horrible environment, super unprofessional, uncaring, inhumane, and met with desensitized ill-mannered staff. The presence of the police officer walking around didn't help as the employees were off to a bad start to begin with. This hospital runs a vet/pet mill to manipulate heart strings to pay them obscene amounts of money with no concern for the owner/parent or pet at all - whatsoever. They were more interested in money prior to diagnosing conditions and explaining how the doctors are Board Certified to treat. I hope so, if people are taking their pets to this hospital for care. I was met with adversity and they don't seem like people of color. ******** didn't care about me or my little one. They are too busy lining their pockets for profit! Through my emotions, pain, shaking and dropping crocodile tears in my baby's face while holding her, not once did 'any' staff ask if I needed help, tissue or anything else for that matter. They were more interested in shoving papers at me, dancing and spinning around in the lobby while laughing. One employee was euphoric in behavior, as if she was under the influence and constantly smiling. I practically had to beg them to do something for her!!! Once I finally met with a VET, she was drawing pictures on a white board asking me what I thought was wrong???!!!! I will take my concerns to a regulatory agency. This facility and staff **** and better treatment can be found elsewhere. If you want your pet to be mistreated, VCA won't disappoint. I WOULDN'T RECOMMEND TO ANYONE. if there were negative star reviews ******** earned every single last one of them. $7k - 9k for surgery when they knew she wouldn't have survived.