Business ProfileforCherrelyn Animal Hospital

On Jan 21, 2023 I brought my dog ***** to Cherrelyn Animal Hospital at ********************************************************. I told **************************** that my dog had allergies and he asked if I had her allergy tested, I said no as I not only read but other Vets had told me these blood allergy tests are not accurate. But he assured me the company they use is accurate and hes had excellent results with some of his patients, so against my better judgement I paid a whopping $671 for the test.2 wks later, they call me and tell me the test came back inconclusive. Im like what? They have no idea why. I say this just confirms what I had already been told bout this test and I requested a refund back. They say sorry you cant get a refund you have to bring your dog back in to be retested. So I bring her back in and do blood test again. Another 4 wks go by and I hear nothing from them so I called them and Im like what happened to the test results? Theyre like we dont know, we'll check and call you back. They call back and theyre like well the lab changed they way they do tests and apparently your dogs not suppose to have been on meds. Im like you knew my dogs was on meds!! I request a refund again. Well only *************** can give you a refund. After calling 3 times he finally gets back to me and hes like I dont know whats going on with this co Spectrum, weve always used them and had great results. I'm like apparently NOT in my case. Again I request a refund. He says I have to speak to ***** for a refund. Talk to ***** and explain my dog been tested twice and I have no results! I just want a refund. He says well thats not going to happen. Hes like we did on our end of it. Im like I didnt pay the lab, I paid you guys so youre the ones that owe me a refund. He's like again you're not getting a refund and dont call this office again. Seriously, not only am I out $671 but I have no test results either.