BBB Business Review

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BBB Accredited Business since

Swingle Lawn, Tree & Landscape Care

Find a Location

Phone: (303) 337-6200 Fax: (303) 337-0157 View Additional Phone Numbers 8585 E Warren Ave, Denver, CO 80231 http://www.myswingle.com


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Description

Colorado Landscaping, Lawn Care, and Tree Services

Since 1947, Swingle Lawn, Tree & Landscape Care has been a very well-respected landscape care service company along Colorado's Front Range.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Swingle Lawn, Tree & Landscape Care meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Swingle Lawn, Tree & Landscape Care include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 5
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

8 Customer Reviews on Swingle Lawn, Tree & Landscape Care
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 8

Additional Information

BBB file opened: August 01, 1973 Business started: 01/01/1947 Business started locally: 01/01/1947
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

http://www.colorado.gov/pacific/dora/licenses-and-permits-0

To view the registration of a business with the Colorado Secretary of State click below:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do

Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Colorado Agriculture Department Consumer Services
2331 W 31st, Denver CO 80221
http://www.state.co.us
Phone Number: (303) 477-0086

Colorado Agriculture Department Plant Industry DIV
700 Kipling St Ste 4000, Lakewood CO 80215
http://www.colorado.gov/ag
Phone Number: (303) 239-4140
barbara.rosenbach@ag.state.co.us

Type of Entity

Sole Proprietorship

Business Management
Mr. John E. Gibson, President Mr. Eric Gunderson, Director of Sales & Marketing Mrs. Vicki Pine, Director of Admininstrative Services Mr. Thomas R. Tolkacz, Owner/CEO
Contact Information
Principal: Mr. John E. Gibson, President
Customer Contact: Mrs. Vicki Pine, Director of Admininstrative Services
Business Category

Tree Service Weed Control Service Lawn & Garden Sprinkler Systems Christmas Lights & Decorations Pest Control Services Landscape Maintenance Lawn Maintenance

Refund and Exchange Policy
What Sets Swingle Apart?
At Swingle, we provide quality customer service and hire experienced employees. Swingle employs certified arborists. We also have nationally respected plant pathologists on staff. And to ensure you're fully satisfied with every job we do, we offer free follow-up visits. Our dedication to quality work and exceptional customer service are clear.
Alternate Business Names
Swingle Tree & Landscape Care Swingle, Inc.
Products & Services

Residential & Commerical:
Lawn Fertilization & Weed Control
Trees & Shrubs Pruning
Emergency Storm Damage
Planting
Tree Cabling
Tree Stump Removal & Grinding
Tree Fertilization
Plant Health Care
Holiday Lighting
Home Insect Defense


Customer Review Rating plus BBB Rating Summary

Swingle Lawn, Tree & Landscape Care has received 4.18 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.