This business is not BBB accredited.

Environmental Tree Care, LLC

Phone: (303) 368-8454 Fax: (303) 695-8715 1199 S Pierce St Unit B, Lakewood, CO 80232 http://www.environmentaltreecarellc.com ! There is an alert on Environmental Tree Care, LLC !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

This company's online advertising includes the use of the BBB name/logo. This company is not accredited with this BBB and our policies prohibit such a reference as it is a violation of the Council of Better Business Bureaus' trademark rights. On 2/17/2016, 3/09/2016 and 7/20/2016 the company was requested to remove the reference(s). The company has not complied.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Environmental Tree Care, LLC include:

  • Failure to respond to 2 complaint(s) filed against business
  • Unauthorized use of BBB name or trademarks
  • Length of time business has been operating


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

9 Customer Reviews on Environmental Tree Care, LLC
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 9

Additional Information

BBB file opened: May 30, 2005 Business started: 06/06/2004 Business started locally: 06/06/2004
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

http://www.colorado.gov/pacific/dora/licenses-and-permits-0

To view the registration of a business with the Colorado Secretary of State click below:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do

Business Management
Mr. Kenneth Zuber, Owner Jennifer Zuber
Contact Information
Principal: Mr. Kenneth Zuber, Owner
Business Category

Tree Service


Customer Review Rating plus BBB Rating Summary

Environmental Tree Care, LLC has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    1199 S Pierce St Unit B

    Lakewood, CO 80232

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/21/2016 Billing/Collection Issues
5/16/2016 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: I HAVE A SIGNED CONTRACT FOR A FULL PRUNE / MAPLE BACK YARD, CLEAR ROOF AND PULL IN ENDS. THE PROBLEM IS TREE ENDS DO NOT CLEAR ROOF AND THEY BROKE A BUTTERFLY. *** THE OWNER REFUSES TO SEND OUT A CREW TO TAKE CARE OF THIS ISSUE. ON ANOTHER ISSUE...*** CAME OUT TO GIVE AN ORAL ESTIMATE ON A TREE AND QUOTED ME A PRICE. I SAID I HAD A MONEY MAILER COUPON FOR A 20% DISCOUNT PLUS ADDITIONAL 5% DISCOUNT FOR SENIORS HOWEVER HE SAID HE WOULD NOT APPLY THE COUPON UNTIL HE READJUSTED THE PRICE UP AND THEN APPLY THE DISCOUNT.

Desired Settlement: TO COME OUT AND PREFORM THE DISCRIPTION OF WORK OUTLINED IN THE CONTRACT. OTHERWISE GIVE ME A FULL REFUND/1


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

9 Customer Reviews on Environmental Tree Care, LLC
Neutral Experience (0 reviews)
Fusion Chart
Fusion Chart