BBB Accredited Business since

AAA Emergency Tree Service, LLC

Additional Locations

Phone: (303) 623-6851 Fax: (303) 623-2988 View Additional Phone Numbers PO Box 9324, Denver, CO 80209

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that AAA Emergency Tree Service, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on AAA Emergency Tree Service, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: November 21, 1989 Business started: 01/01/1987 Business started locally: 01/01/1987
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

To view the registration of a business with the Colorado Secretary of State click below:

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Joe Phillipps, Owner Ms. Christine M. Phillipps
Contact Information
Principal: Mr. Joe Phillipps, Owner
Business Category

Tree Service

Alternate Business Names
Denver Landscape Maintenance

Customer Review Rating plus BBB Rating Summary

AAA Emergency Tree Service, LLC has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 1115 W. 10th Ave.

    Denver, CO 80204

  • PO Box 9324

    Denver, CO 80209


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/11/2014 Advertising/Sales Issues | Read Complaint Details

Additional Notes

Complaint: ***************************** is not affiliated with contractors in my area (Michigan). I went on a search via the web looking for an emergency tree service on Thursday July 10, 2014. I found a web site ******************************. I called the phone number because it states they have contractors in every state. I called & gave *** ********* my information. The local tree service in my area who contacted me to do the service, Father and Son*********************** XXX-XXX-XXXX stated that " We don't do business this way. The man who you contacted( *** ********* is committing******* We are not affiliated with him/nor are we willing to do any business with this gentleman" I'm not disputing that I did agree to a security deposit but since the local tree service stated that they aren't doing business with**************************** Now the charge for the security deposit on my credit card to ************************** is not going through. I know this because *** ********* (************************** )keeps calling me stating that it hasn't. I have no desire to make a payment for a service not rendered. I believe he is committing*******

Desired Settlement: No security payment

Business Response: Initial Business Response /* (1000, 5, 2014/07/29) */ please see our letter noted below. Thank you.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on AAA Emergency Tree Service, LLC
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
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