This business is not BBB accredited.

AAA Emergency Tree Service, LLC

Additional Locations

Phone: (303) 623-6851 Fax: (303) 623-2988 View Additional Phone Numbers PO Box 9324, Denver, CO 80209 http://www.aaaemergencytreeservice.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for AAA Emergency Tree Service, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on AAA Emergency Tree Service, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: November 21, 1989 Business started: 01/01/1987 Business started locally: 01/01/1987
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Joe Phillipps, Owner Ms. Christine M. Phillipps
Contact Information
Principal: Mr. Joe Phillipps, Owner
Business Category

Tree Service

Alternate Business Names
Denver Landscape Maintenance

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    1115 W. 10th Ave.

    Denver, CO 80204

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 9324

    Denver, CO 80209

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/11/2014 Advertising/Sales Issues | Read Complaint Details
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Additional Notes

Complaint: ***************************** is not affiliated with contractors in my area (Michigan). I went on a search via the web looking for an emergency tree service on Thursday July 10, 2014. I found a web site ******************************. I called the phone number because it states they have contractors in every state. I called & gave *** ********* my information. The local tree service in my area who contacted me to do the service, Father and Son*********************** XXX-XXX-XXXX stated that " We don't do business this way. The man who you contacted( *** ********* is committing******* We are not affiliated with him/nor are we willing to do any business with this gentleman" I'm not disputing that I did agree to a security deposit but since the local tree service stated that they aren't doing business with**************************** Now the charge for the security deposit on my credit card to ************************** is not going through. I know this because *** ********* (************************** )keeps calling me stating that it hasn't. I have no desire to make a payment for a service not rendered. I believe he is committing*******

Desired Settlement: No security payment

Business Response: Initial Business Response /* (1000, 5, 2014/07/29) */ please see our letter noted below. Thank you.