BBB Accredited Business since
Phone: (877) 865-6711 12835 E Arapahoe Rd Tower 1 Ste 500, Englewood, CO 80112 View Additional Web Addresses
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Story Land & Sea® creates unique small group tours up to 16 guests, hand-crafted personalized journeys and consistently goes above and beyond the call of duty with its dedication to cultural immersion and world-class service. Story, recommended by travel expert Arthur Frommer, is based in Centennial, Colorado USA.
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A BBB Accredited Business since
BBB has determined that Story Land & Sea meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Story Land & Sea include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Licensing, Bonding or RegistrationMany local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website: http://www.colorado.gov/pacific/dora/licenses-and-permits-0 To view the registration of a business with the Colorado Secretary of State click below: http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Mark Story, Executive Director Scott Stewart
Tours - Operators & Promoters
Products & Services
Story Land & Sea sells the following brand(s): Story Land & Sea® True Small Group Tours
Hours of Operation
|M||:||8:00 AM - 5:00 PM|
|T||:||8:00 AM - 5:00 PM|
|W||:||8:00 AM - 5:00 PM|
|Th||:||8:00 AM - 5:00 PM|
|F||:||8:00 AM - 5:00 PM|
Method(s) of PaymentStory Land & Sea® accepts all major credit cards and bank transfers. Visa, American Express, MasterCard and Discover.
Refund and Exchange PolicyStory's industry-leading cancellation policy provides a 100% refund up to 90 days prior to trip departure for any cancellation or change (specific Terms & Conditions apply). Please see our website or call for more information: Visit http://www.italystory.com/terms.asp for complete details.
Service AreaUnited States, Canada, Australia, New Zealand & Mexico
Products & Services
Story Land & Sea(R) by QueensLander is a True Small Group Tour operator featuring up to 16 guests on tours to Italy and other destinations.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview