This Business is not BBB Accredited
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Platinum Management Solutions is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Platinum Management Solutions' rating include:
- Failure to respond to 2 complaints filed against business.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Your BBB has noticed a pattern of complaints with this business. Consumers allege that they are contacted by this company who claims to have found a buyer for the consumer's timeshare. According to complaints, the company eventually asks for various fees during the transaction process, and after receiving these monies from the consumer, no longer responds to contact attempts by the consumer and the consumer never receives the monies paid.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||8|
|Problems with Product / Service||2|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Platinum Management Solutions
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Based on information received from consumers and the business's falsely advertised address, your BBB has reason to question the legitimacy of this business.
Information received from consumers has linked this business to an F rated company called North South Title being reported on by the Iowa BBB. The North South Title business review can be read by clicking here: http://www.bbb.org/iowa/business-reviews/vacation-time-share/north-south-title-in-davenport-ia-32048368.BBB file opened: 03/23/2012
Licensing, Bonding or Registration
Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/
Contact InformationPrincipal: Mr. Paul Kiffmeyer (Director)Ms. Helen Parker
Timeshare Resale and Rental Marketing