BBB Accredited Business since
Phone: (303) 420-5000 Fax: (303) 429-7200 6955 Broadway, Denver, CO 80221
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Ticket Sales, Entertainment and Sports
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A BBB Accredited Business since
BBB has determined that Denver Ticket Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Denver Ticket Company include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or RegistrationMany local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website: http://www.colorado.gov/pacific/dora/licenses-and-permits-0 To view the registration of a business with the Colorado Secretary of State click below: http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do
Type of Entity
Business ManagementMr. Drew Forbes, Owner Mr. James Forbes, Owner
Ticket Sales - Events
Products & Services
Denver Ticket Company offers the following product(s): Ticket Sales, Entertainment and Sports
Method(s) of Payment
American Express, VISA, MasterCard, Discover, & Diners Club.
Refund and Exchange PolicyAll sales are final. Since tickets are a one-of-a-kind item and not
replaceable, there are no refunds, exchanges or cancellations. Tickets
cannot be reissued or replaced. If an event is postponed, tickets will
be honored for the rescheduled date. If an event is cancelled without a
rescheduled date, User will need to contact the Denverticket.com for a
refund. Denverticket.com may require the User to return the supplied
tickets at User's expense before receiving any refund User may be
entitled to due to cancellation. Denverticket.com is not responsible for
providing or securing this refund for User. Any shipping and handling
charges are not refundable. Denverticket.com will not issue exchanges or
refunds after a purchase has been made or for lost, stolen, damaged or
destroyed tickets. When User receives tickets, User should keep them in a
safe place. Please note that direct sunlight or heat may damage
tickets. Occasionally tickets ordered may no longer be available at the
price or in the quantity originally ordered at the time the order is
received. If equivalent or better seat locations are available at the
same price, and User has chosen to be automatically upgraded, then
Denverticket.com will fill the order with the alternative seat
locations. If User is automatically upgraded, User's credit card will be
charged at the time the order is received and User will be contacted
for notification of the new seat locations. If User has not chosen to be
automatically upgraded, a representative from Denverticket.com may
contact User to discuss alternative seat locations.
Alternate Business NamesDenverticket.com
Denver, CO 80221 Directions
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.