BBB Accredited Business sinceAdditional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Hot tubs, spas, exercise swim spas, fireplaces, stoves, inserts, massage chairs, gazebos, bbq grills, custom saunas, hot tub supplies and accessories, in-home consultations, full service department, deliveries, moves, water care valet.
Request a Quote
A BBB Accredited Business since
BBB has determined that International Hot Tub Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for International Hot Tub Company include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Licensing, Bonding or RegistrationMany local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website: http://www.colorado.gov/pacific/dora/licenses-and-permits-0 To view the registration of a business with the Colorado Secretary of State click below: http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do
Type of Entity
Business ManagementMr. Rich Hiner, General Manager Jill Seng, Marketing
Spas & Hot Tubs - Dealers Swim Spas Fireplace Equipment - Retail Fireplaces
Products & Services
International Hot Tub Company sells the following brand(s): Caldera Spas, Endless Swim Spas, Freeflow Spas, Hot Spring Spas, Kozy Heat Fireplaces, Majestic Fireplaces, Napoleon Fireplaces, Nodic Hot Tubs, Vermont Castings Fireplaces
International Hot Tub Company offers the following product(s): bbq grills, custom saunas, exercise swim spas, fireplaces, gazebos, hot tub supplies and accessories, Hot tubs, inserts, massage chairs, spas, stoves
Method(s) of PaymentAll major credit cards, cash, certified funds.
Refund and Exchange PolicySee store for details.
Alternate Business NamesIHT Fireplaces IHT Spas
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview