Text Sizesmall medium large

BBB Accredited Business since

RGS Energy

Find a Location

Phone: (888) 567-6527 View Additional Phone Numbers 833 W South Boulder Rd, Louisville, CO 80027 http://RGSEnergy.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that RGS Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Find a Location

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

48 complaints closed with BBB in last 3 years | 14 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 3
Delivery Issues 7
Guarantee/Warranty Issues 2
Problems with Product/Service 34
Total Closed Complaints 48

Customer Reviews Summary Read customer reviews

5 Customer Reviews on RGS Energy
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 5

Additional Information

BBB file opened: February 17, 2009 Business started: 01/01/1978 Business started locally: 01/01/1978 Business incorporated 12/22/2005 in CO
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:


To view the registration of a business with the Colorado Secretary of State click below:


Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Adams County Building Department
12200 Pecos St, Westminster CO 80234
Phone Number: (303) 453-8700

Type of Entity


Business Management
Mr. Dennis Lacey, CEO Mr. Mike Dilonno Mr. Matt Straney, Customer Service Manager Ms. Kate York, Business Generation Specialist
Contact Information
Principal: Mr. Dennis Lacey, CEO
Customer Contact: Mr. Matt Straney, Customer Service Manager
Business Category

Solar Energy Products - Retail Utility Contractors Solar Energy Equipment & Systems Dealers Solar Energy System Design & Installation Contractors - Solar Energy

Alternate Business Names
Real Goods Energy Tech Inc Real Goods Solar, Inc.
Products & Services

RGS Energy (formerly Real Goods Solar) brings affordable clean energy solutions to homeowners, businesses, schools, governments, and utilities of all sizes. Control your electricity bills with a low, locked-in rate using solar power. With 17 locations from coast to coast and over 22,500 solar energy systems totaling more than 235 MW installed, RGS Energy is one of the oldest, largest, and most trusted clean energy EPC providers in the country.

Customer Review Rating plus BBB Rating Summary

RGS Energy has received 4.21 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.