BBB Business Review

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This business is not BBB accredited.

Rental Services, Inc.

Phone: (303) 420-1212 Fax: (303) 420-1477 10050 Ralston Rd Unit 7, Arvada, CO 80004 View Additional Web Addresses

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Rental Services is proud to offer several levels of tenant screening services to meet your screening needs. Product packages can be tailored to meet your specific needs and a la cart services are available. At Rental Services we believe that having fast and accurate information on your applicant will make it easy for you to make an informed business decision. 

Express Report 
The Express Tenant Screening Report provides the following resident screening information on the resident / tenant: a credit profile, social security search (see below), search of criminal conviction information from the states of AK, AR, AZ, CA (Contra Costa, Fresno ,Indio, Los Angeles, Marin, Orange, Riverside, Sacramento, San Bernardino, San Diego, San Luis Obispo, San Mateo, Santa Barbara Santa Clara and Ventura County ONLY), CO, CT, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA, WI, (If a Colorado criminal is needed it will be ordered in place of the multi-state criminal) an eviction search in one of the following states of AK, AR, AZ, CA Fresno, Los Angeles, Riverside, San Diego and Santa Barbara County ONLY), CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MI, MN, MO, MS, MT, NC, NE, NM, NV, OH, OK, OR, PA, SD, TN, TX, UT, WA, WI, WY. 

Full Report 
The Full Tenant Screening Report provides everything mentioned in the Express Report. Additionally, the full tenant report provides phone verification for tenant rental and employment references. 

RSI can also provide custom tenant screening reports based on our clients individual needs. We can also provide Business Credit Reports, Canadian Credit and Canadian Criminal Searches.

Pre Employment Screening Services
At RSI Screening we know that nearly every state has a negligent hiring statute that recognizes an employer is responsible for checking the background and references of a job applicant and can be held financially and criminally liable for the actions of an employee. It is this simple fact that makes the information provided by RSI Screening so valuable. RSI Screening is proud to offer several different employment screening products to meet all of your company's needs. Each of our services can be ordered as part of a screening package or a la cart.

Social Security Trace, County of Residence Criminal Record*, Nationwide State Criminal Search and Multi State Sexual Offender Search.
Social Security Trace, Three (3) County Criminal Records*, Nationwide State Criminal Search, Multi State Sexual Offender Search, Global Homeland Security and Federal Criminal Report.
Social Security Trace, Seven (7) years of County Criminal Records*, Nationwide Criminal Search, Nationwide Sexual Offender Search, Global Homeland Security, Seven (7) years of Federal Criminal Records and Motor Vehicle Record*.

RSI can also provide custom Pre Employment screening reports based on our clients individual needs. Reports could include social security verification, credit reports, civil records, degree verification, motor vehicle reports, drug testing, verification calls, criminal records, E-verify, homeland security and workers compensation reports.

Additional Services
Rental Services Inc. provides full service pre-employment and volunteer screening. Whether you represent a large company or small business, hiring qualified employees and volunteers is critical to your success. Rental Services, Inc. can help you get these prospective employees onboard quickly and easily through our efficient employment screening.

RSI Quick Application
Quick App is a new and exciting tool that can be used in place of a standard rental application. RSI Quick App allows your prospective renters to apply online from a custom web link 24/7. We provide you a custom URL that can be added to your website or placed in your advertisements.
Your applicants select the property they want to rent, complete the customizable online application and pay for the tenant screening report fee with a credit card. The application is then sent to RSI for processing and you receive an email notification when the report is ready to be viewed. The applicants rental application is also available to be reviewed and printed from our site.
You can view the link at Your custom application will look similar and can include rent amount, deposit, company logo and a photo of the property. You can even select the types of information requested on the rental application.

Rental Criteria
Rental Services is proud to offer customizable Rental Criteria. Since all landlords are different you may have a different idea of positive qualifying standards then someone else, this criteria covers several different areas, and allows you to customize it to fit your specific needs. Once the Criteria has been customized you will have set standards that each applicant must meet in order to be approved to rent from you. These standards will insure that everyone who applies is treated the same way and helps to protect you against Fair Housing claims. The Rental Criteria is sent to you in a Word. The criteria will be emailed to you within one business day of your purchase.  

Rental Application (LEGAL SIZE)
Purchase Rental Applications in a 2 ply carbon form. The applications will be mailed to your address using the United States Postal Service. The cost is $0.35 per application with a minimum of 10 applications per order. Once you order the applications simply type in the number needed in the quantity box and they will be shipped to you on the following business day.

Multi State Criminal Report
If you don't want to setup an account with Rental Services you can still order a Multi-State Tenant Screening Criminal report. This criminal report will search the following states/counties: AK, AR, AZ, CA (Contra Costa, Fresno, Indio, Los Angeles, Marin, Orange, Riverside, Sacramento, San Bernardino, San Diego San Luis Obispo, San Mateo, Santa Barbara Santa Clara and Ventura County ONLY), CO, CT, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA, WI. To order this report you will need the prospective tenants full name and date of birth. Enter the information below and click on the blue "Multi-State Criminal Report" button. The cost is only $38.00 and is a valuable tool in conducting a tenant screening check. Results will be emailed to you within one business day.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rental Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 1992 Business started: 01/01/1982 in CO Business started locally: 01/01/1982 Business incorporated 01/01/1983 in CO
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

To view the registration of a business with the Colorado Secretary of State click below:

Type of Entity


Business Management
Mr. Pat Malone, Owner Mr. Jeff Malone, Compliance Manager
Contact Information
Customer Contact: Mr. Jeff Malone, Compliance Manager
Principal: Mr. Pat Malone, Owner
Business Category

Screening - Tenant

Products & Services

Rental Services, Inc. offers the following product(s): Background checks, Credit reports, Criminal records, Drug testing, Eviction records, Social security trace, Verification calls

Additional Information

Rental Services, Inc. has recently receive numerous phone calls each week from people claiming to have been scammed by a company called Rental Services USA, Rental Services of America or whatever other variation of Rental Services they might be using this week. This company offers to find housing for people who are struggling to find a place to live. The scam company tells the applicant they have lots of available rentals and will help them find a home but need a deposit upfront. The scammer has the applicant upload $350.00 onto a prepaid card and then has them read the card number to them over the phone. After they have the applicant’s money they stop responding to calls.

Rental Services, Inc. is NOT affiliated in any way with this company! Rental Services, Inc. belongs to the National Apartment Association and National Multi-Family Rental Information Council. We are registered with Colorado Secretary of State and have an active website with contact information to reach us by phone, fax, email or regular mail. Rental Services USA/Rental Services of America doesn’t provide this type of information.

Rental Services, Inc. provides background checks for property owners and managers. We don’t provide locator services or manage rental properties.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.