BBB Business Review

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BBB Accredited Business since

American Databank, LLC

Phone: (303) 573-1130 Fax: (303) 573-1298 View Additional Phone Numbers 110 16th St Fl 8, Denver, CO 80202 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


American DataBank has provided information services for employment decisions and student screening since 1998. We are a minority-owned company located in downtown Denver. Services are delivered through online software hosted on our secure websites.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that American Databank, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on American Databank, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 22, 2002 Business started: 05/01/1999 in CO Business started locally: 05/01/1999
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

To view the registration of a business with the Colorado Secretary of State click below:

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Toshi Akiyama, CEO Mr. David Bradley, Vice President Mr. Todd Keener, CTO
Contact Information
Principal: Mr. Toshi Akiyama, CEO
Business Category

Screening - Background & Employment Compliance Consulting Fingerprinting Fingerprinting - Live Scan

Products & Services

American Databank, LLC sells the following brand(s): Background Checks, Complio, Denver Fingerprinting, FBI Background Checks, Fingerprint Archiving

American Databank, LLC offers the following product(s): 24-48 Hour FBI Background Check Results, Background Checks, Fingerprint Archiving, Immunization and Compliance Tracking, Livescan Fingerprints on FD-258 Fingerprint Cards

Hours of Operation
M: 8:00 AM - 4:30 PM
T: 8:00 AM - 4:30 PM
W: 8:00 AM - 4:30 PM
Th: 8:00 AM - 4:30 PM
F: 8:00 AM - 4:30 PM
S: 9:00 AM - 1:00 PM
Method(s) of Payment
All major credit cards and cash
Alternate Business Names
Denver Fingerprinting
Products & Services

Background Check Services: We are a full service employment screening and background check company offering criminal record checks, drug screening, healthcare screening, education verification, employment verification, FBI background checks and just about everything that you would want to screen for a potential candidate. Please visit for additional information.

Immunization and Compliance Tracking: Paperless, online solution for immunization and compliance tracking will keep your applicants/employees compliant and up to date for measles, mumps, hepatitis, tuberculosis, and other immunizations while they are at your facility. Educational institutions, hospitals and healthcare organizations nationwide ensure compliance with our solution. Please visit for additional information.

Fingerprinting and Livescan Fingerprint Processing: We provide traditional ink and roll along with livescan fingerprint capture and print services. Prints can be rolled for adoption, assisted living, attorney, childcare, foster care, multi-state medical license, liquor license, security officer, real estate commission, visa, working abroad traveling abroad and more. Please visit for additional information.

FBI Background Checks: Using livescan technology we can process your fingerprint based background check with the FBI and have results returned within 24-72 hours. Why wait? Please visit to schedule an appointment today.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.