BBB Accredited Business since 11/28/2012
Phone: (800) 996-6575Fax: (877) 851-6325700 N Colorado Blvd #711, Denver, CO 80206-4036
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A BBB Accredited Business since 11/28/2012
BBB has determined that Easymedonline.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Easymedonline.com's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 15 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||1|
|Problems with Product / Service||9|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||15|
Additional Complaint Information
BBB identified a possible pattern of customer complaints. Specifically, consumers allege Customer Service Issues stating that the business has been unresponsive to phone calls and emails. Delivery Issues regard allegations that the business falsely communicated delivery dates/times which were not followed through on.
BBB met with the business on November 11, 2014 to address these allegations. The business stated that a loss in funding from Medicare, as well as, internal changes that needed to made, resulted in a cash flow problem and delay of customer products. The business further stated that during this time, there were issues with the customer support team which resulted in customers not being called back. The business stated that they have since then addressed these issues and moving forward and that they are committed to these deficiencies not taking place in the future.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Easymedonline.com
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Permit and license requirements for regulated industries in the state of Colorado can be viewed at the following website: http://www.colorado.gov/oed/industry-license/
Type of Entity
Incorporated: July 2012, CO
Contact InformationPrincipal: Mr. Harvey Lawton (Owner)
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