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BBB Accredited Business since

The Roof Dr

Phone: (720) 606-7663 Fax: (720) 398-3406 13009 Magnolia St, Brighton, CO 80602 http://www.myroofdr.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We go the extra mile, and replace your shingles with LIFETIME, Class 4 IR Asphalt Shingles by Owens Corning, Gaf, Gaf-Elk, Certainteed, Tamko, Concrete, Clay, Tile, Steel, TPO, Torch Down, Tar, EPDM, Rubber, Commercial, Industrial, Roofing Experts.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Roof Dr meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for The Roof Dr include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

6 Customer Reviews on The Roof Dr
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 6

Additional Information

BBB file opened: May 09, 2011 Business started: 03/01/1971 in CO Business started locally: 04/18/2011 Business incorporated 04/18/2011 in CO
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:


To view the registration of a business with the Colorado Secretary of State click below:


Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Adams County Building Department
12200 Pecos St, Westminster CO 80234
Phone Number: (303) 453-8700

Denver Building Department
201 W. Colfax Avenue, Denver CO 80202
Phone Number: (720) 865-2770

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ken Medina, Owner
Contact Information
Principal: Mr. Ken Medina, Owner
Business Category

Roofing Contractors Siding Contractors Gutters & Downspouts

Products & Services

The Roof Dr sells the following brand(s): CertainTeed, EPDM, Gaf/Elk, Malarkey, Mastic, Metal, Owens Corning, TPO

The Roof Dr offers the following product(s): Decra, Dekra, Divinchi, Duration Storm IR Impact Resistant Shingles, Presidential IR, Presidential TL

Hours of Operation
M: 8:00 AM - 7:00 AM
T: 8:00 AM - 7:00 AM
W: 8:00 AM - 7:00 AM
Th: 8:00 AM - 7:00 AM
F: 8:00 AM - 7:00 AM
S: 8:00 AM - 7:00 AM
Su: 8:00 AM - 7:00 AM
Method(s) of Payment
Cash, Credit, Checks, Visa, Master Card, Pay-Pal
Refund and Exchange Policy
72-hour right to cancel. LIFETIME, Class 4 IR Asphalt Shingles by Owens Corning, Gaf, Gaf-Elk, Certainteed, Tamko, Concrete, Clay, Tile, Steel, TPO, Torch Down, Tar, EPDM, Rubber, Commercial, Industrial, Roofing Experts. Please call for more details.
Service Area
We have many License as each community has its own codes and criteria etc... We sometimes have as many as 60 licenses that we have to update every year!!! Denver, Greeley, Evans, Thornton, Broomfield, Westminster, Parker just a few of the many needed
Additional Information

This company is in no way associated with another company using the name "The Roof Doctor" that is no longer in business. That company was previously owned by Walter McClendon. A full report on "The Roof Doctor" is located here: http://www.bbb.org/denver/business-reviews/roofing-contractors/the-roof-doctor-in-aurora-co-90122944?language=1

Products & Services

Roofs, Gutters, Paint, Stucco, Siding, Windows, & Concrete.

Platinum Certified with Owens Corning, Gaf-Elk, Certainteed Products. We use only the best 2x2 Drip edge, Ice & Water Shield in your valleys.

Industry Tips
Roofing Contractors

Customer Review Rating plus BBB Rating Summary

The Roof Dr has received 5 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.