BBB Business Review

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BBB Accredited Business since

Legacy Roofing

Phone: (720) 690-9082 10084 S. Gwendelyn Lane, Hghlnds Ranch, CO 80129 http://www.reroofcolorado.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Roof Repair Services
Our services include Roof and Shingle repair and replacement, Gutters, Siding, Exterior and Interior Painting and Window Replacement that have been damaged from natural wear and tear over time or damaged from bad weather and hail storms. The team at Legacy Roofing has been repairing homes and doing roof replacements for over 15 years. Most of our business comes from insurance claims, although we still do quite a bit of home repairs that are not insurance related.

 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Legacy Roofing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Legacy Roofing include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on Legacy Roofing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: May 24, 2010 Business started: 04/01/2010 Business started locally: 04/01/2010
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

http://www.colorado.gov/pacific/dora/licenses-and-permits-0

To view the registration of a business with the Colorado Secretary of State click below:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do

Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Denver Building Department
201 W. Colfax Avenue, Denver CO 80202
http://www.denvergov.org
Phone Number: (720) 865-2770

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Kaylen Echols, Owner
Contact Information
Principal: Mr. Kaylen Echols, Owner
Business Category

Roofing Contractors

Products & Services

Legacy Roofing sells the following brand(s): GAF, Certainteed, Owens Corning, Tamko, Mule Hide, Versico, Decra, Boral

Legacy Roofing offers the following product(s): Flat Roofs, EPDM, TPO, Asphalt, Metal, Wood Cedar Shake, Concrete Tiles, Stone Coated Steel

Hours of Operation
M: 10:00 AM - 7:00 PM
T: 10:00 AM - 7:00 PM
W: 10:00 AM - 7:00 PM
Th: 10:00 AM - 7:00 PM
F: 10:00 AM - 7:00 PM
S: 10:00 AM - 1:00 PM
Su: Closed
H: Closed
Method(s) of Payment
Check, Cash, Visa, Bank Wires, Google Wallet, Paypal
Refund and Exchange Policy

All clients have a 72 hour right to rescind

$375.00 Cancellation Fee 

Industry Tips
Roofing Contractors

Customer Review Rating plus BBB Rating Summary

Legacy Roofing has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.