BBB Business Review

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BBB Accredited Business since

Springwood Retirement Community

Phone: (303) 424-6550 Fax: (303) 423-2025 View Additional Phone Numbers 6550 Yank Way, Arvada, CO 80004 http://www.springwoodretirement.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Springwood's continuum of care retirement campus sits on 15 acres of beautifully landscaped property in Arvada. We are privately and locally owned and provide seniors with Independent Living, Assisted Living and Memory Care


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Springwood Retirement Community meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Springwood Retirement Community include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Springwood Retirement Community
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 01, 1989 Business started: 12/01/1986 Business started locally: 12/01/1986
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

http://www.colorado.gov/pacific/dora/licenses-and-permits-0

To view the registration of a business with the Colorado Secretary of State click below:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do

Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Colorado Department of Public Health & Environment
4300 Cherry Creek South Dr, Denver CO 80246
www.cdphe.state.co.us
Phone Number: (303) 692-2000
health.facilities@state.co.us

Type of Entity

Partnership

Business Management
Mr. Steve Elken, Managing Partner Robert Allison, Partner Ms. Pat Gallinger, Executive Director Adele Gordon, Partner Lee Mendel, Partner Susan Walker, Marketing Director
Contact Information
Principal: Mr. Steve Elken, Managing Partner
Customer Contact: Ms. Pat Gallinger, Executive Director
Business Category

Retirement & Life Care Communities & Homes

Service Area
Denver Metro Area Colorado
Alternate Business Names
Arvada Housing Associates Arvada Manor Associates Arvada Nightingale Associates Arvada Residence Group Nightingale Lane Nightingale Suites The Fountains
Products & Services

55+ senior apartments: The Fountians 2b/2ba patio homes: The Cottages
1&2 br Independent Living apartments with amenities and services: Springwood Nightingale Suites Assisted Living, Nightingale Lane Memory Care. We are private pay, non-subsidized.


Customer Review Rating plus BBB Rating Summary

Springwood Retirement Community has received 4.34 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.