Business ProfileforYes! Communities

I can't really say anything good about Four Seasons! We have been here for almost 4 years. Yes we are buying, so have lot rent and mortgage to pay. The staff is rude as f*** and don't care about any of your issues. I wish I had never moved here, I regret it every day! ****** is the absolute worst site manager and I know she has been kicked out of other communities due to her behavior and lack of customer service. In the 3.5 years that we have been here our water and sewage has never been over 50 bucks. Now suddenly it's $108 for water and $133 for sewage. They are trying to say maybe we have a leak. The maintenance man came to look at the meter and said it's working and with no water running in the house the meter was not moving, which tells us we have no leak or else it would still be running. Plus we have had a plumber out here and he never saw any leaks AND we had a brand new water heater installed in November 2023. Even when we filled our kiddie pool several days a week and had sprinklers on for the kids last summer our bill has never been this high. Something isn't right. ****** needs to learn how to speak to people in general and provide better customer service. Shacoria needs to stop Mhmmming people cause that's rude too. Yes communities needs to do better!!! I shouldn't come home and regret living in some place I should feel welcome in and Be looking forward to the day I can leave.