Business ProfileforInterNACHI

I used an internachi inspector to inspect my home before purchasing, once I moved into this home I found several major issues the inerachi certified inspector did not call out including, cracks in foundation and walls, a broken hvac system, mold and water under the house were he apparently inspected and the roof was leaking and needing to be replaced! I reached out to internachi because they have a buy back policy within 90 days of purchase if the internachi certified inspector missed major details of the home that would have altered your decision to buy. They responded and said they couldnt help me, I explained even more about what the inspector missed and Im in tears at this point, one of the employees responded with a slap in the face email that pretty much came down to were not helping you and we dont care Im absolutely shell shocked a business acted like this, its extremely unethical to advertise a buy back policy and when someone actually takes you up on it you say sorry your on your own they didnt even offer to refund the inspection cost, literally no help. I would like them to hold up their promise and buy this house back, if thats not an option then I want my money back for the useless inspection I had done by one of their certified inspectors.