Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Quality 1st Plumbing Repair LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileQuality 1st Plumbing Repair LLC

            Plumber
            BBB accredited business

            Contact Information

            929 Telluride St

            Aurora, CO 80011-7819

            Get Directions
            Visit Website
            (303) 916-6226

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.87/5

            Average of 262 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/30/2008

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Quality 1st Plumbing Repair LLC offers Plumbing repair, Drain clearing, HVAC repair and replacement. Water, sewer, and gas line repair and replacement.

            Products & Services

            Plumbing repair and drain cleaning. No extra charge for Saturday or Sunday! We service all major brands of tank or tank-less water heaters. Water and sewer line repair and replacement. Faucet repair/replacement. We install customer supplied items! Fast service. Family owned and operated NOT a franchise!

            Business Details

            Location of This Business
            929 Telluride St, Aurora, CO 80011-7819
            BBB File Opened:
            6/30/2008
            Years in Business:
            25
            Business Started:
            1/1/1999
            Business Incorporated:
            3/14/2008
            Accredited Since:
            6/30/2008
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Quality First Plumbing & Heating
            • Quality First Service Group
            • Quality 1st Plumbing
            • Quality 1st Plumbing Repair, LLC
            • A Quality 1st Plumbing
            • Quality First Plumbing
            • Denver Drain Pros
            • Denver Jetting
            • Plumbinghelptoday.com
            • Quality First Plumbing, Heating & Air
            • Quality 1st Plumbing & Heating
            • A Quality First Plumbing and Heating
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Howard Metz, Owner
            • Ms. Audrey Griffin, General Manager
            • Ms. Danielle Scaramuzzo, Manager of Client Relations
            Contact Information

            Principal

            • Mr. Howard Metz, Owner

            Customer Contact

            • Mr. Howard Metz, Owner
            • Ms. Audrey Griffin, General Manager
            • Ms. Danielle Scaramuzzo, Manager of Client Relations
            Additional Contact Information

            Fax Numbers

            • (720) 353-4771
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/19/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            They came to my house to specifically look to see if a plumbing line was broke or clogged that was all. I specifically told the person when I ordered the call as well as the two guys that came out. My grandfather who is 90 lives in the house I live in pa. They did work that was not authorized and told my grandfather and mother who is 70 that they would not leave until it was signed. This was not even the worst part. They left the water on which flooded the basement and lies about there being breaks when there were not any. Even sent me a 30 k quote to fix it. They took advantage of the elderly. Caused a flood and lied to make money. I have called three times last week to talk to a manager. One finally got back to me on Thursday. Said they would call back and never did. I want my money back and the cost to clean the flood. I also have video proof of them telling my mom and grandfather there were breaks because she videod it. I have the estimates they sent to me. As well as the report from the other plumbing company showing no breaks. This is a sketchy horrible company. I will also be sharing this with everyone I know. ****** and liberty mutual have already removed them of the list of referrals they will send as I have been letting them know about this horrible service.
            Read More
            Read 1 More Complaints

            Customer Reviews

            262 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michael W

            04/19/2024

            I've used Quality First for years and have always a great experience! Our hot water heater died the other day, which we were expecting to happen (it's old). ****** came out and quoted us a new one. The next day ***** came out and got everything installed for us. He stayed until almost 10PM to make sure the job was done (even though I told him he could come back the next day!), and done right. He even stuck around for a few minutes after everything was done to explain the new equipment to me, long term maintenance items to keep in mind, and then adjust the water pressure for the whole house to better level. Always great service from Quality First!
            Read 261 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.