BBB Business Review

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BBB Accredited Business since

Brothers Plumbing, Heating & Electric

Phone: (303) 451-5057 Fax: (303) 457-0277 View Additional Phone Numbers 12249 Pennsylvania St, Denver, CO 80241 View Additional Email Addresses http://www.brothersplumbing.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

The mission of Brothers Plumbing, Heating and Electric is to develop lasting relationships where everyone wins; to show our team members, clients and community that WE CARE, and to provide a safe, honest and helpful work environment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Brothers Plumbing, Heating & Electric meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Brothers Plumbing, Heating & Electric include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 5

Additional Complaint Information

The company has requested that customers contact Marvin Kansteiner, President, at 303-451-5057 prior to filing a complaint with the Better Business Bureau.

Customer Reviews Summary Read customer reviews

45 Customer Reviews on Brothers Plumbing, Heating & Electric
Customer Experience Total Customer Reviews
Positive Experience 37
Neutral Experience 2
Negative Experience 6
Total Customer Reviews 45

Additional Information

BBB file opened: December 18, 1985 Business started: 01/01/1980 Business started locally: 01/01/1980
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

http://www.colorado.gov/pacific/dora/licenses-and-permits-0

To view the registration of a business with the Colorado Secretary of State click below:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do

Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Board of Plumbers
1560 Broadway Suite 550, Denver CO 80202
www.dora.state.co.us/plumbing/
Phone Number: (303) 894-2300
plumbing@dora.state.co.us

Colorado Electrical Board
1560 Broadway, Suite 550, Denver, CO 80203
www.dora.state.co.us/electrical/
Phone Number: (303) 894-2300
electrical@dora.state.co.us

Denver Building Department
201 W. Colfax Avenue, Denver CO 80202
www.denvergov.org
Phone Number: (720) 865-2770

Type of Entity

Corporation

Business Management
Ms. Lynn Tomasek, President Ms. Michelle Carwin, Secretary / Treasurer Mr. Justin Kansteiner, Vice President
Contact Information
Principal: Ms. Lynn Tomasek, President
Business Category

Plumbers Plumbing Drains & Sewer Cleaning Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Heating & Air Conditioning - Filters Air Conditioning Repair Air Conditioning Systems - Cleaning Heating Equipment & Systems Cleaning & Repair Heating Equipment Air Conditioning Contractors & Systems Electricians Heating Contractors

Alternate Business Names
Brothers Plumbing & Heating, Inc. Dial One Brothers Plumbing, Inc.
Products & Services

Brothers provides prompt, professional and quality plumbing, heating and electrical services.
No Overtime Charges,
Open 7 Days a week, 7am -10pm
2 Hour Appointment Windows
Technician Seal of Safety
100% Satisfaction Guaranteed

Industry Tips
Heating & Cooling Hiring a Contractor

Customer Review Rating plus BBB Rating Summary

Brothers Plumbing, Heating & Electric has received 4.79 out of 5 stars based on 45 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.