Business ProfileforBlue Sky Plumbing & Heating, Inc.

On 10/19/22, I hired Blue Sky for a swamp cooler shutdown. On the invoice, the description of services lists "Swamp cooler shut down. Disconnected waterline and electric. Disconnect belt drained basin and install winter cover." I was charged $169.15 for the service that day and was convinced to purchase the Blue Sky ****** Plan for $149. The total payment made to Blue Sky on 10/19/22 was $318.15. Two weeks after the shut-off, water started coming through my ceiling in the dining room, directly below where the swamp cooler is located. I immediately called Blue Sky on 11/2/22, but they would not send a technician to check the leak. It turns out that the servicing technician did not completely turn off the water, and a slow leak accumulated over two weeks in my attic and eventually came through the ceiling. I have reached out to Blue Sky numerous times to report the issue and work with them directly, even sending all backup pics and documentation to ***********************, the **************** Manager., who promised to get back with a resolution and never did. Resolving the situation required water mitigation for many days, holes in my walls, complete removal of insulation resulting in high utility bills, and the inability to stay in my home while the fans were drying out the walls and ceiling. I have submitted the insurance claim but have yet to receive any follow-up from Blue Sky to help mitigate the issue.